Cam Ritchie — On-Site Install

53 Country Gardens Drive, Lara · 9 Jul 2026

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Pre-check on arrival

Before you unpack anything

TAP: PTR9TCdr (8h reusable, expires ~3:54 AM Fri)

1. Physical setup

Place mini + connect 3 monitors, keyboard, mouse, powerVerify Mini port count — spare USB-C→HDMI + DP→HDMI adapters in van

Boot — confirm Windows lock screen appears

Confirm Tailscale reconnected (RACER-PC on 100.108.181.63)

2. Cam signs in as himself

Cam's own M365 password + MFAReplaces throwaway PIN 32123212 and temp password RacerSetup2026!

If Windows Hello wants a new PIN → Cam sets his own

3. Verify his world loads

OneDrive files visible

Outlook mail + 3 archive folders (PSTs) present

Excel + Word activated (Subscription product)

Firefox on Cam's profile + Racer launchpad start-page

Bitwarden signed in to racervault.wowifi.au

4. Password + MFA cleanup

Cam sets permanent M365 passwordOff temp RacerSetup2026!

iPhone Authenticator: confirm real entryRemove stray software-OATH + duplicate Authenticator

MFA set to Security Defaults

Cam sets Bitwarden vault master passwordOff temp RacerVault2026! — the teach-him moment

5. Chrome-12 passwords

In-Chrome Export (Cam types PIN)

Import into vault via Bitwarden's Chrome importer

6. Printer — Epson ET-2710

Connect over WiFi

Install driver + ScanSmart (skip Epson bloat)

Test print

Test scan

7. MYOB

Install C:\Users\Public\MYOB_Setup_2026.5.exe

Cam signs in

Confirm read-only cloud file opens

8. iCloud (if Cam wants it)

Cam's Apple ID + device 2FA

Contacts + Calendar ON

Drive + Photos OFF

9. Walkthrough + handover

Portal walkthrough (racerimports.wowifi.au)

Password vault + transparency sheet

Firefox launchpad

"What's new" one-pager

30-day support starts — state clearly

Guardrails (do NOT forget)

Never name ex-providers (Hassle Free IT / Xtreme). Never mention backup issues (28 May / 1 Jul). Adobe is OUT of scope. No em-dashes in customer talk.

Post-visit cleanup (do LATER, not on-site)

Strip C:\Users\Public\*.ps1 + WOW_* scheduled tasks

Revoke the TAP once no longer needed

Clear Defender false-positive record (WOW screenshot tool)

Add RustDesk "Racer Imports / Cam" (71 122 166) to Karl's address book

Raise Sales Invoice (allocate PAT2114 $1,700 advance against balance)

Delivery Note consumes 1× SWWIN11P (Win 11 Pro key) alongside hardware

auto-saved locally